Question: How do you make sure you hire the right people?
Jason Kulpa: Understand your own company’s culture and looking for those traits in a potential hire. During the interview process, ask questions that will highlight the aspects you are looking for within a candidate. Although a candidate might appear great on paper, it’s important to take a holistic approach to the hiring process and look for other qualifications such as their values or interpersonal skills. I like to look for people with “an entrepreneurial spirt”, it show innovation and a desire to work.
Question: If a team member has done great work, how do you showcase that in a way that the whole team can rally behind without resentment or favoritism? Please discuss how you achieve this in your business.
Jason Kulpa: On the last Thursday of each month, our entire company gathers for an all-teams meeting to discuss company happenings, events, and highlight team achievements. At this time, two employees are selected and presented with handmade “Certificates of Achievement” based on an outstanding performance that month. This moment at our company meeting is a lighthearted way to recognize employee achievement in front of the company, while also encouraging others to work hard to receive the certificates the next month